Privacy Policy

1. Overview and Controller

We appreciate your interest in primocammino. The protection of your privacy is very important to us. Below we inform you about how we handle your data.

2. What data we collect

2.1 Contact via Email or Phone

When you contact us by email or phone, we store your information (email address, name, phone number, message content) to process your request.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in processing your request)

2.2 Microsoft Bookings (Appointment Booking)

For appointment booking, we use Microsoft Bookings. The following data is transmitted to Microsoft:

• Name and email address
• Phone number (optional)
• Selected appointment
• Optional: additional notes

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment)

Microsoft processes this data as a data processor. More information: Microsoft Privacy Statement

2.3 Website Visit

When visiting our website, we do not collect any personal data. No cookies are set and no tracking is used.

Our hosting provider may store technical data (IP address, browser type, time) in log files - these are not accessible to us.

3. How long we store your data

• Email inquiries: Until complete processing, maximum 3 years
• Appointment bookings: Until the appointment is completed plus 1 year for follow-up questions
• Contract documents: 10 years (legal retention period)

4. Your rights

You have the right to:

• Information about your stored data
• Correction of incorrect data
• Deletion of your data
• Restriction of data processing
• Data portability
• Objection to data processing
• Complaint to a supervisory authority

Simply contact us at: kontakt@primocammino.de

5. Data security

We implement technical and organizational measures to protect your data:

• SSL/TLS encryption of the website
• Secure email communication
• Regular security updates
• Access restrictions

6. Changes to this privacy policy

We may update this privacy policy as needed. You will always find the current version on our website.